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  • When was Knightscope founded?

    The Company was incorporated in April 2013.

  • Why did you start Knightscope?

    Knightscope was originally founded in response to the tragic events at Sandy Hook and the Boston Marathon. The founders believed that with a unique combination of hardware and software, they could greatly reduce crime… by as much as 50%!

  • How do you respond to those who insist remote presence devices/remote sensors are threats to individual privacy?

    Interestingly, a person’s picture is taken approximately 30 times per day in public without threatening individual privacy. Generally speaking, an expectation of privacy in public areas is not necessarily logical (with emphasis on the word ‘public’). Privacy is recognized in areas such as one’s residence, phone booths, hotel rooms and places provided to ensure privacy like a conference room or restroom. Knightscope is focused on public areas away from those private spaces. The real threat is violence, which the Company is working hard to curtail.

  • What about privacy concerns? How does your company address them?

    In the long-term, Knightscope intends to live stream any and all information gathered to the community and the authorities with full transparency when a safety alert is generated. By leveraging the social media infrastructure, Knightscope can make crowdsourcing security a reality. Technology will save lives and improve society.

  • Encryption?

    Communication at the machine level is achieved using 802.11n WiFi and WPA2 with enterprise encryption, while the Knightscope Security Operations Center (KSOC) uses secure sockets layer for data transmission. Knightscope can, however, accommodate other common encryption methods as required by clients.

  • How much will each Knightscope machine cost?

    A member of Knightscope’s sales team works directly with customers to determine the best application of machines to custom tailor a solution to their specific needs. Visit our contact page to schedule a demonstration today.

  • Can you ship the robots to locations outside of the US?

    Knightscope is currently laser focused on the US market and, more specifically, the State of California. Expansion efforts are underway to begin scaling across the Continental U.S. in 2017. Crime is a global issue that must be addressed and future exports will be determined after the platform is proven completely successful locally.

  • WHAT IS A KNIGHTSCOPE ADM?

    Knightscope Autonomous Data Machines (ADMs) are autonomous robots that provide a commanding but friendly physical security presence. The K3 and K5 gather important real-time, on-site data through their numerous sensors, which is then processed with advanced anomaly detection software to determine if there is a concern or threat in the area. If so, an event is created with an appropriate alert level and a notification is sent to the proper authorities through the Knightscope Security Operations Center (KSOC), a browser based user interface.

  • WHO WILL USE A KNIGHTSCOPE ADM?

    Knightscope ADMs may be used in many industries and environments. The human attention span during monotonous, boring tasks is only 5-10 minutes. And with employee turnover rates as high as 400%, the security industry is rightfully seeking innovative solutions. Knightscope’s primary goal is to allow customers to utilize the best of Silicon Valley to put machines to work in those routine and sometimes dangerous situations, thus freeing up humans to do the more hands-on and strategic activities. Corporate campuses, data centers, shopping malls and hospitals are among the many clients already engaged today (think employee safety, corporate espionage, rogue networks, asset protection, etc.).

  • What is the battery life of an ADM?

    The Knightscope K3 and K5 autonomously recharge themselves periodically, preventing long periods of downtime and allowing for the transfer of data to the cloud or to a server. Machines are designed to handle operation 24 hours a day, 7 days a week, and provide continuous monitoring even while charging.

  • IS AN ADM BULLETPROOF?

    Unfortunately, there is no such thing as “bulletproof.” The Knightscope K5 is ruggedized and protected against vandalism. Its size and sensor payload also contribute to its durability. The Knightscope K3 is intended to be an “inside the fence” security apparatus, but it is still protected by the same sensor payload

  • ARE YOUR MACHINES WEAPONIZED?

    ADMs are friendly community tools used exclusively to deliver relevant and real-time information to the appropriate authorities, not to enforce the law. Machines provide an additional set of intelligent eyes and ears used to help security and law enforcement professionals do their jobs more effectively.

  • HOW WILL YOU PREVENT PEOPLE FROM DEFACING OR DAMAGING AN ADM?

    Knightscope identified several options such as proximity sensors, several alarm stages and vandal-proof coatings to protect the robots, but they won’t give away all of their secrets here...

  • ARE THERE ANY THERMAL OR ENVIRONMENTAL SENSORS AVAILABLE?

    Yes! A thermal camera that sees temperatures ranging from -30 degrees to +500 Centigrade is included on each ADM. The thermal sensor is capable of detecting variances in temperatures as little as 0.05 degrees Centigrade.

  • WHAT KIND OF PHOTOS OR VIDEOS IS THE ROBOT TAKING?

    The Knightscope ADM visually observes its surroundings through the use of video cameras, a thermal camera and license plate recognition devices. While the ADMs are unique in appearance and delivery system, the security service that they provide are already commonly accepted in the public domain with fixed security camera systems. Machines proactively seek out anomalies that might suggest criminal activity – e.g., people in restricted areas – and alerting proper authorities when a concern is detected.

  • WHERE AND HOW LONG IS THE DATA STORED?

    Knightscope will work with each customer to determine the ideal location to store data and the lifespan of each data set.

  • What types of sensors are onboard?

    The ADM sensor payload includes light detection and ranging (LIDAR) devices; high-definition, low-light video cameras; thermal imaging; automatic license plate recognition (ALPR); directional microphones; proximity sensors; inertial measurement unit; wheel encoders; and a global positioning system (GPS).

  • What speed does the robot travel?

    Safety is critical at Knightscope, so an ADM will only operate at speeds that are reasonable and prudent for the surrounding conditions. Although the K3 and K5 are capable of faster speeds, they primarily operate in the 1-3 mph range under normal circumstances.

  • How does the robot know where it is?

    Each ADM operates within a predefined geo-fenced area. And much like a human, a machine does not rely solely on one sensor to determine its current location and plot a directional path. It utilizes data from multiple sensors – LIDAR, GPS, inertial and wheel odometry sensors – to develop a complete picture of its environment and determine a position within those boundaries. The ADM then carefully navigates, fully autonomously, along a random path seeking to thwart any evildoers.

  • How do you measure our robot's performance?

    In terms of machine health, a dashboard will be provided as part of the Knightscope Security Operations Center (KSOC) offering to look at overall network health as well as the health of each individual machine.

  • Does it return to its charging station autonomously?

    Yes. ADMs are constantly monitoring their own health and will optimize charge times and durations in order to ensure consistent power levels and performance.

  • Are the machines safe to operate in large, crowded environments?

    Knightscope ADMs are fully autonomous and can navigate through an environment with moving objects. The technology is similar to that being utilized by the driverless cars that actively operate on the public roadways across several U.S. states today.

  • Will Knightscope technologies eliminate human security guards?

    Absolutely not. There will always be a need for human security guards to do the strategic work. The K3 and K5 simply provide them with relevant, real-time information, thus extending the human security guards’ awareness and allowing them to make more appropriate decisions. Software + Hardware + Humans. The ultimate combination.

  • Are Knightscope technologies intended to replace law enforcement officers?

    No, they are intended to help and assist officers, improve response times and keep them out of harm’s way if possible.

  • What can you tell us about the safety of the sensors (infrared, etc)?

    Knightscope utilizes commercially available, off-the-shelf sensors that are already proven safe and effective for everyday use.

  • Can customers remotely wipe the data in the event of robot theft?

    Yes. Fail-safe measures will be implemented to ensure the security of the data.

  • How will you prevent people from defacing or damaging an ADM?

    Knightscope ADMs have several features including proximity sensors, escalating alarm stages and the like to protect the robots, but why give away all secrets here...